Support

Knowledgebase

Welcome to the Student RN Knowledgebase – your go-to resource for quick answers, helpful guides, and expert tips to get the most out of your app experience. Whether you're troubleshooting an issue, exploring features, or preparing for exams, you'll find clear, step-by-step information right here.

FAQs

Student RN is a mobile and web-based exam prep app designed to help nursing students prepare for entrance exams like the HESI A2 and ATI TEAS, with plans to support NCLEX and more. It offers practice tests, performance analytics, study tools, and community features to make exam prep more effective and enjoyable.

Currently, Student RN supports the HESI A2 and ATI TEAS exams. We're also working on adding full support for the NCLEX soon.

Student RN is built specifically for nursing students with AI-generated questions, personalized performance reports, a real exam feel, and unique features like pause-and-resume testing, test history, and collaborative leaderboards. It’s also mobile-optimized for learning on the go.

Yes! Student RN works seamlessly across mobile and desktop devices. You can start a test on one device and pick up where you left off on another, as long as you're logged into the same account.

An internet connection is required to log in, sync progress, and fetch new questions. We're exploring offline capabilities for future updates.

All questions in Student RN are generated using advanced AI tools and reviewed for quality to ensure they reflect the structure and difficulty of real nursing entrance exams.

Yes. You can flag any question during or after a test if you believe it's incorrect or unclear. Our team reviews flagged questions regularly to maintain quality.

To keep your practice meaningful, each test pulls new questions and avoids repeating ones you’ve already seen. This helps reduce memorization and encourages real understanding.

After each test, you’ll receive a detailed performance report showing correct vs. incorrect answers, subject breakdowns, and graphs to help you focus your study efforts. Premium users get access to deeper analytics and progress history.

While the app is great for any stage of prep, it's especially powerful when used consistently over time. However, features like Pre-Test mode and quick review tools make it useful for quick study sessions too.

Absolutely! Student RN offers group features like private leaderboards, shared tracking, and custom group plans. It's perfect for study groups, tutoring sessions, or classrooms.

We accept major credit/debit cards, and mobile payments depending on your region. All transactions are securely processed through our payment provider.

Yes! Our support team is available via email and in-app messaging. We’re here to help you with technical issues, billing questions, or app feedback.

Yes. You can pause any test and resume later without losing progress. Just keep in mind that pausing during timed tests might affect your performance review.

While individual test attempts are saved for review, you can always start new tests and track improvement over time. A full reset option is available by request through support.